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Gatekeeper Identification Requirements

If you are applying for an Individual, Non-Individual or ABN-DSC Authorised Officer Digital Certificate you need to complete an identification check. The identification check can be done at selected Australia Post outlets and is just like doing a 100 point check when opening a bank account.

There are two types of identification checks; personal and organisation checks. The type of check required depends on the type of certificate you are purchasing.

What kind of identification check is required?

Certificate Type Personal ID Check Organisation ID Check
Individual -
Non-Individual
Authorised Officer ABN-DSC -
Standard ABN-DSC - -

Note: The ABN-DSC Standard and Device Certificate identifcation check is completed by the Authorised Officer.

Personal Identification Check

To verify an applicant's identity we require you to provide original evidence of identity documents of the value of 100 points. The documents presented must also contain the following elements;

  • 1 primary document
  • Recognisable photograph
  • Signature
  • Current Residential Address
  • Date of Birth

Personal EOI Documents

Primary DocumentsPoints
Passport (current or expired within last 2 years, but not cancelled) 70
Birth Certificate 70
Citizenship certificate 70
Secondary DocumentsPoints
Australian drivers licence 40
Public Service Employee ID card 40
Social Security Card 40
Tertiary Education Student ID card 40
Mortgage documents 35
Letter from employer (current or within last 2 years) 35
A Rating Authority e.g. land rates 35
Utility bill* e.g. electricity, gas or telephone 25
ATM card, credit card, bank book, bank statement * 25
Council Rates Notice 25
Medicare Card 25
Marriage Certificate 25
* Cannot use more than 1 from the same financial institution or utility.

Organisation Identification Check

To verify the identity of an organisation named in an application, applicants are provided to supply an original document as evidence of the legal identity of the organisation.

ABN-DSC: Please select one of the documents listed below.

Non-Individual:
Grade 1 & 2 - Please select one of the documents listed below.
Grade 3 - Please select one of the documents listed below plus notice from the Australian Business Register.

Organisation EOI Documents

Document
  • Business Registration Certificate
  • Certificate of Incorporation
  • Partnership Agreement
  • Business Registration Certificate
  • Appointment of trustee
  • Trust Deed
  • Articles of Association
  • Extract from the Register of Incorporated Associations
  • Extract from an official publication of the legislation establishing the Government Department or Agency
  • Notice issued by the Registrar of the ABR bearing the organisation's name and ABN
  • A document issued by the Australian Taxation Office bearing the organisation name and tax file number
  • An agreement for the purchase of a business
  • A statement of transactions issued by a financial institution in the name of the organisation,
    and less than 1 year old.
  • A lease agreement of a business property
  • Rates notice of a business property

Which Australia Post outlets will process my application?

Australia Post have over 880 outlets where you can complete your identification check. To find the most suitable location for you please refer to the KeyPOST Homepage. Under the heading "KeyPost Authorised Outlets" there is a location guide for each state.

If you require more information please review our Identification Requirement FAQs, or email gk_validation@symantec.com

Learn More
  • Obtain our free Gatekeeper whitepaper which details the business and technical considerations when implementing a Gatekeeper solution.
  • Visit the AGIMO Website for more information about Gatekeeper.
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