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SPEAR: Streamlined Planning through Electronic Applications and Referrals

Step-3: Authorised Officer Enrolment

We strongly recommend that you read this information before enrolling:

  • Enrol and download your certificate from the same PC. Also, make sure you use the same type and version of browser.
  • Ensure you are connected to a printer. After filling in the online enrolment forms you are required to print out some documents, which you will need to complete your enrolment.
  • You must download your Digital Certificate within 30 days of issuance. If you experience any problems when installing your certificate VeriSign will replace your certificate free-of-charge during this period. After 30 days, normal charges will apply.
  • Web-based email, such as Yahoo and Hotmail, do not allow full functionality of digital certificates. You should use a POP3 enabled email program which has full support for digital certificates.

Please continue by:

  • Enrolling for an Authorised Officer Certificate. If you wish to store the certificate on a smartcard or token, it must be connected to the computer before you begin the enrolment.
  • Undertake a 100-point Identification Check at Australia Post. You will need to take:
    • a printed copy of the Subscriber Agreement
    • a printed copy of the Authorising Officer application form
    • Personal ID - we suggest a valid passport and a current driver's licence.    [Acceptable ID Documents]

Enter your ABN Number (without dashes or spaces) and click 'Enrol' to continue.
Australian Business Number (ABN): 

If you don't know your Company's ABN, search at the Australian Business Register (ABR).

After enrolling:

  1. 1. Go to an Authorised Australia Post outlet for an identification check.
  2. 2. Allow six working days for processing, from when you lodge your application at Australia Post (providing your enrolment information is correct).
  3. 3. Download your certificate. When your certificate is issued you will be notified via email. The email provides instructions on how to download your certificate.

Next Step:

Upon completion of your Identification Check, Australia Post will send your details to VeriSign.
VeriSign notifies that an ABN-DSC can be downloaded. The ABN-DSC must be downloaded within 30 days of issuance. You can then proceed to Step-4.

If you experience difficulty at any point, you can email VeriSign at: gk_validation@symantec.com
or call 03 9914 5600.

Visit our Support section