What is an Non-Individual (Type 2) Gatekeeper Digital Certificate?
Non-Individual digital certificates are for organisations wanting to engage in online transactions with Government Agencies or other organisations that accept Gatekeeper digital certificates. They identify an individual as a representative of an organisation.
Each applicant for a non-individual certificate must complete a personal and organisation identification check, during which, the applicant provides personal and organisation Evidence of Identity (EOI).
The identification check must be performed at selected Australia Post locations. Check the KeyPOST location guide to find the most suitable location for you.
What grades of Non-Individual certificate can I purchase?
There are three grades of non-individual certificates. The grade of certificate is an indication of the level of trust that may be attributed to a certificate. The higher the grade of certificate the greater the level of trust in the certificate. A higher grade of certificate therefore requires the applicant to provide more EOI documentation.
| Personal ID Check | Organisation ID Check |
| Grade-1 | EOI documents of 50 points | 1 EOI document |
| Grade-2 | EOI documents of 100 points | 1 EOI document |
| Grade-3 | EOI documents of 150 points | 1 EOI document |
How do I obtain a Non-Individual Digital Certificate?
- Enrol Online - enter your details into our online forms.
- Go to an Australia Post outlet for an Identification Check.
- Pay for your certificate - payment is made at Australia Post.
- Wait for processing. Allow six working days from when you lodge your application at Australia Post (providing your enrolment information is correct).
- Download your certificate - when your certificate is issued you will be notified via email. The email provides instructions on how to pick up your certificate.
Note: If you require a certificate specifically for use with the Australian Customs Service, you should proceed to our Gatekeeper: Australian Customs Service pages.
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