You are here: Australia Home > Gatekeeper: Customs > Certificate Management

VeriSign Gatekeeper: Customs Digital Certificates

Certificate Management

Revoke your certificate
Revoke your certificate (render it effectively inoperable) - for example if the device on which your certificate is installed (eg computer or smartcard) has been stolen or someone else has gained access to your private key.

Note: you must use a 128bit Security (Encryption Strength) version of your Web browser.

If you have forgotten your challenge phrase, you will need VeriSign to revoke the certificate on your behalf. Please send an email to: gk-validation@verisign.com.au providing your email address and the reason why you want your certificate revoked.

Replace your certificate
Replace your certificate - for example where in the process of installing a new operating system you have deleted your certificate. Please contact gk-validation@verisign.com.au to make arrangements.

Renew your certificate
All Gatekeeper Digital Certificates are valid for two years. Prior to your certificate expiring you will be required to renew it.

How will I know when my certificate is expiring?
VeriSign will notify you via email 45 days prior to the expiry date of your certificate. The email will provide instructions on how to renew your certificate.

Individual, Non-Individual & ABN-DSC Certificates:
Provided your certificate is still valid, you can renew your digital certificate without an identification check for the first and second renewal. After six years, when your third renewal is due, you will be required to enrol for a new certificate and undergo an identification check.

Standard ABN-DSC Certificates:
You Authorised Officer approves your renewal upon request.

If you have any queries regarding the renewal of your certificate, please contact gk-validation@verisign.com.au